FAQs

Pricing

  • Are bespoke made items expensive?

    That depends on the complexity of the design but prices are similar to those on the high street. By comparison however we offer exceptional value due to the unique and often one-off pieces being individually designed and made to order using quality materials.

  • Do you make to a customer’s budget?

    The designs offer flexibility to make most items in a choice of materials and with stones of different sizes. This combination offers a wide scope to create something of quality which hopefully would suit the customer's budget.

  • How are items priced on the website?

    Prices shown include Vat@20%. Where a price is not shown it is a concept design (it will have a darker background to the image) These designs can be made in a range of materials. So ask the price of the design in a specific metal and stones of your choice. Follow the Enquiry Process and your request will be answered personally a.s.a.p.

Viewing

  • How can I view your work?

    The website offers the most comprehensive way of viewing my work but does not provide the experience of holding the pieces themselves.

    All are most welcome to visit my Studio/Workshop by appointment. A comfortable showspace and sitting area provide a relaxed setting for trying on rings and jewellery, over a cup of tea or coffee.

    Request an appointment or call 01757 288 307

Materials

  • What metals do you work in?

    I mainly work in the following precious metals – Platinum ; 22ct Gold ; 18ct, 14ct & 9ct Yellow, White & Red Golds ; Sterling Silver.

  • What types of stones do you use?

    All precious and non-precious stones including G.I.A. Certified Diamonds. We also use Certificated Lab Grown Diamonds where requested.

  • Do you have stones to choose from?

    We can arrange to show you a selection of any type, size and shape.

    Request to see a selection of stones

Orders

  • How long do orders take?

    Most designs take between 4-8 weeks. Please however allow as long as possible if the design is complicated or involves larger precious coloured stones as they could take time to source.

Payment

  • Is a deposit required?

     A deposit is required with each order. The amount varies according to the particular order upto 50%. The balance is due on collection of the finished piece. We do not offer a finance package but payment by instalments are accepted.

  • What payment types do you take?

    We prefer BACS as the principal means of payment but also accept cash and deposits by cheque.